PC Gamers in Myanmar Cannot Access Origin, EA Pledges a Fix ‘Soon As Possible’

PC Gamers in Myanmar Cannot Access Origin, EA Pledges a Fix 'Soon As Possible'


  • Gamers in Myanmar are unable to access or play PC games bought via Origin
  • Some claim this may be due to sanctions imposed on Myanmar by the US
  • EA tells Gadgets 360 it’s looking to resolve this as soon as possible

FIFA and Battlefield hit-maker EA may have reduced its presence in India over the past few years, but you can still get its games officially via Amazon or Origin – the company’s digital distribution platform for PC. Which is a bit better than what has happened in Myanmar.

According to a thread on Reddit, EA has revoked access to Origin completely in Myanmar.

“I live in Myanmar, and I own about 20 games on Origin, and have spent hundreds of dollars on the platform. I’ve bought the full editions of all of the Battlefield games up to this point, with their season passes,” claimed Redditor trivial_sublime.

(Also see:EA Wants to Win PC Gamers Back, but Its Actions Say Otherwise )

“ I was trying to log into Origin a few days ago, and got a bizarre ‘Access Denied’ message. I googled it, and found that ‘Origin is no longer available in Myanmar’, the post continues. “None of us has been offered a refund – just a ‘sorry, all your games are gone.’”

One of the comments on EA’s own forums claims it could be due to US laws.

(Also see:Steam vs Origin vs Uplay vs GOG vs Windows Store – A Definitive Guide

“Yes, with the Origin 10 update, US laws (which is where EA is based) forced them to block certain countries. Unfortunately you live in one of those countries. I’m sorry but there is nothing we can do here to allow you access again,” stated DarkAmaranth1966. This user is labelled as a Champion – a support volunteer picked by EA to assist other users but not an employee of the company. The response is odd considering that sanctions were lifted on October 7 and services such as Steam – which is also US-based, works fine.

(Also see:Here’s Why You Can Buy FIFA 16 and Other EA Games Only From Amazon India)

It’s chilling that legitimate paying consumers can lose access to their purchases at a moment’s notice. Yet another reason to avoid buying games digitally aside from the obvious costs on bandwidth and storage space.

Update, October 31, 2016:

EA has replied to Gadgets 360 with the following statement via email:

“We are working to restore access to Origin for our players in Myanmar.  We apologize for any inconvenience this may have caused, and we’ll share updates on timing as soon as possible.”

Headline updated to clarify that EA is working on a solution and story updated to incorporate the company’s statement.

Tags: Myanmar, EA, Origin, Digital Distribution, PC Games, PC Gaming

Microsoft Releases Fix for Users Affected by Windows 10 Cumulative Update Issue

Microsoft Releases Fix for Users Affected by Windows 10 Cumulative Update Issue

Last week, Microsoft released Cumulative Update KB3194496 for users running Windows 10 Anniversary Update (version 1067), and, this caused problems for some users – trapping them in a loop after the installation failed. The issue only affected those who were previously on the Windows Insider Program before migrating the the public branch earlier this year, as well as some users still on the Windows Insider Program , Microsoft has now come out with a fix.

ZDNet reports that an email statement from Microsoft confirms that the update released for Windows 10 version 1607 on September 29 failed to install and would roll back for many users. The company claimed that a small number of customers in the Windows Insider Program that were running a previous build of the OS were affected.

(Also see: Windows 10 Now Running on 400 Million Active Devices, Says Microsoft)

“We became aware of an issue with the recent Windows 10 cumulative update that impacted a small number of customers in the Windows Insider Program that were running a previous build of the OS. We have created a solution to resolve this issue, which is now live and can be accessed here.”

Users affected by the update reported that after the system reached the 100 percent mark, they would get a prompt saying the process could not be completed and thereby reverting the changes, resulting in a loop of failed attempts.

Microsoft has released a patch that fixes the issue. That link takes you to the Windows 10 1607 (RS1) Script fix to unblock update for Insider.

There is no clear indication as to how many users have been affected although Microsoft says it’s a “small number”. However, ZDNet’s Ed Bott claims “the number is probably in the hundreds of thousands, representing systems that were in the Windows Insider Program, receiving preview releases, during the first half of 2016 before switching to the public branch.”

Tags: Microsoft, Windows 10, Windows 10 Anniversary Update, Bug, Windows Insider Program, Computing, PC, Laptops


iOS 9.3.1 Now Available for Download; Brings Fix for Link Crashing Bug

iOS 9.3.1 Now Available for Download; Brings Fix for Link Crashing Bug

Apple has released the iOS 9.3.1 update for iPhone, iPad, and iPod touch devices that addresses a bug that caused iOS devices to freeze when opening links. To recall, the company last month alongside revealing the iPhone SE and the 9.7-inch iPad Pro had rolled out the iOS 9.3 update bringing featuressuch as Night Shift, and improvements to iOS for Education.

The Cupertino-based company however had to temporarily pull the software update for select older iOS devices after reports of a bug in iOS 9.3 causing the older devices to get ‘bricked’. It rectified the issue in less than a week, re-releasing the update. Separately, the company had acknowledged an issue in Safari and other apps that caused iPhone and iPad apps running iOS 9 or above to freeze or crash when users tried to open a link on Safari or other app, and promised an update. This latest update addresses that issue, which is speculated to be related to Universal Links, a feature that Apple first introduced with iOS 9.

The official changelog for the iOS 9.3.1 says, “Fixes an issue that caused apps to be unresponsive after tapping on links in Safari and other apps.” Unfortunately, the changelog doesn’t mention any further changes in the iOS 9.3.1 update.

As always, iOS updates are available over-the-air (OTA) on your device (Settings -> General -> Software Update) as well as via iTunes on your PC or Mac.

To recall, Apple with iOS 9.3 had added Night Shift, which was the biggest highlight of the update. The feature altered the tone and blue light emission of the device’s display to prevent eye strain. The company had even claimed that Night Shift could improve a person’s sleep quality while also offering some other health benefits.

Some of the enhancements in the update included improvements to News, which now had “top stories” to Apple News. Apple had also pushed some improvements to the visualisation of health data collected by the Health app.

Download the Gadgets 360 app for Android and iOS to stay up to date with the latest tech news, product reviews, and exclusive deals on the popular mobiles.

Tags: App Update, Apple, Apple News, iOS 9.3, iOS 9.3 Features, iPad, iPhone, iPhone SE, Mobiles, News, Night Shift