From imagination to inspiration: how user engagement builds deeper customer connections

Launched in 2014, PhotoSparks is a weekly feature from YourStory, with photographs that celebrate the spirit of creativity and innovation. In the earlier 375 posts, we featured an art festival, cartoon gallery. world music festival, telecom expo, millets fair, climate change expo, wildlife conference, startup festival, Diwali rangoli, and jazz festival. With over 4,500 paintings and sculptures in its collection, Kunsthaus Zurich is one of Switzerland’s major art galleries. There are also […]

Matt Stringer of Men’s Wearhouse: Mobile Wallet Tech Will Change Customer Engagement

Small Business Trends: Give us a little of your background. Matt: I came in 16 years ago and went from being one of three people in the marketing department – with a channel strategy almost exclusively TV. Now we’re a team that includes an in house creative team, a CRM team, a database marketing team, […]

7 Statistics That Prove Mobile Apps Are Crucial For Customer Loyalty

As a small business owner, it is imperative to retain the customers you have as attracting new customers costs nearly seven times the amount it does to retain an existing one. In addition, your existing customers are fourteen times more likely to buy from you than a new customer. Here are the facts: 86 percent of […]

Matt Stringer of Men’s Wearhouse: Mobile Wallet Tech Will Change Customer Engagement

Small Business Trends: Give us a little of your background. Matt: I came in 16 years ago and went from being one of three people in the marketing department – with a channel strategy almost exclusively TV. Now we’re a team that includes an in house creative team, a CRM team, a database marketing team, […]

What Changing Airline Phone Policies Can Teach You About Customer Experience (Watch)

In-Flight Phone Calls May Be The Next Annoying Thing On Planes Disney Is The Undisputed King Of The 2016 Box Office Uber Updated Its Terms To Ban Flirting Between Drivers And Passengers So The US Is Almost $20 Trillion In Debt; Who Do We Owe? Your next airline flight could feature a whole new set […]

FreeCharge Partners CCAvenue; Expands Customer Access to Online Merchants

Snapdeal-owned digital payments platform FreeCharge has partnered with a payment gateway CCAvenue, giving its customers access to over 100,000 online merchants across sectors like hospitality, retail, and education. It will also help them access real-time, multi-currency online payment services, FreeCharge said in a statement on Monday. “We want to make FreeCharge wallet ubiquitous in both […]